Senior Sales Manager at Sulekha.com
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Sulekha - Product Manager (2-5 yrs)
- We are looking for highly entrepreneurial and creative Product Development Leaders to help innovate, develop and iterate product features for Pro-Manage. In this position, you will (yes, it is a big list but imagine how much you will learn):
- Assume responsibility for the success of an Epic (related set of features) of Pro-Manage by innovating and developing them to launch and, most importantly, ensuring the use of the Epic feature set by clients
- Be the Epic evangelist and subject matter expert to the technical/developer community
- Further, assume secondary responsibility for customer acquisition/retention/growth and for broader platform innovation based on continuous discovery of customer needs.
- Assume responsibility for the use of the platform by customers and will analyze them consistently and constantly to understand customer preferences and pain points to develop responsive product features
- Understand both stated and latent customer needs using the state-of-the-art continuous discovery and customer journey tracking to specify and enhance product features
- Work closely with Marketing, Customer Success, Business Development and Technology teams to create a delightful and unified customer experience and journey from a prospect to a highly valuable customer.
- Evaluate competitive product/service offerings and draw the best features to incorporate in our own product offering
- Evaluate enabling technologies to improve our product features
- Provide internal and customer training on how to use the product
- Define success criteria for testing and product acceptance.
- Facilitate the creation and maintenance of proper product documentation
- The position is based in our headquarters in Chennai.
Experience, Expertise and Qualifications:
- 2+ years of proven experience and expertise
- Digital product development, preferably for consumer internet or SaaS platforms
- Hands-on experience in developing user stories, customer journeys and detailed product specifications
- Working closely and collaboratively with technology teams to deliver product features with quality on time
- Understanding of principles of continuous discovery and agile product development methods
- Understanding of usability and design thinking principles to develop delightful products
- Inclination and capability to analyze platform or product usage by customers to develop responsive features.
Technical skills:
- Outstanding analytical skills of developing insights from data using tools such as Excel, Tableau, R, SPSS
- Outstanding Excel skills
- Strong communication skills, both in spoken and written modes
- Ability to explain features and benefits thereof to others in the team
- High level of comfort with technology and systems
- Product management skills
- Structured forecasting
- Systematic funnel development and prospect follow-up processes
- Experience using CRM and systematically logging all business development data
Personal skills:
- Inquisitive, creative, exploring, adventurous
- Orientation to see the world as full of possibilities.a "Why not?" impulse
- Result- and outcome-orientation
- High degree of enthusiasm, dynamism and drive to succeed
- Capacity of hard work and perseverance
- Maturity to collaborate with peers to achieve overall success
- Academic qualifications required
- MBA from a Top 30 College
- Bachelor's degree in computer science engineering from a reputed college
- Some experience programming a definite plus
What Pro-Manager Offers You:
- Opportunity to develop cutting-edge digital SaaS product development expertise
- Develop competence in marketing, business development, customer success and technology
- Highly entrepreneurial and aspirational work environment that inspires and challenges
- Collaborative and fun work environment
- Learning and development program to help you develop skills
- Well-define career path and progression tracking
- Progressive, nurturing and respectful work culture
- Compensation plus incentives plus stock options
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