Stratopheric Entertainment - Venue Manager

ROLE- VENUE MANAGER

Job description :

Position Overview:

As a Venue Administrator with experience 5 to 7 years in the F&B sector and hotel industry, you will be responsible for managing and overseeing the administrative operations of a venue or event space. Your role will involve coordinating various aspects of the venue's operations, including bookings, logistics, customer service, and communication with clients, vendors, and staff. Your experience in the F&B sector and hotel industry will be valuable in ensuring the smooth functioning of the venue and delivering exceptional guest experiences.

Key Responsibilities:

Venue Operations Management:

- Manage and coordinate all aspects of venue operations, ensuring efficient and seamless execution of events, meetings, and functions.

- Oversee the scheduling and booking of the venue, ensuring optimal utilization of the space and resources.

- Coordinate with internal departments, such as housekeeping, maintenance, and F&B, to ensure smooth operations and timely delivery of services.

Client and Vendor Relations:

- Serve as the primary point of contact for clients, understanding their event requirements, and providing appropriate solutions.

- Build and maintain strong relationships with clients, vendors, suppliers, and service providers to ensure excellent customer service and satisfaction.

- Collaborate with vendors to ensure timely delivery of services, including catering, audio-visual equipment, decorations, and other event-specific requirements.

Event Planning and Coordination:

- Assist clients in event planning, including layout design, menu selection, audio-visual arrangements, and other logistical details.

- Coordinate with various departments to ensure all necessary arrangements are in place for events, such as staffing, equipment, permits, and licenses.

- Conduct site visits with clients to showcase the venue, discuss event details, and address any concerns.

Administrative Tasks:

- Manage administrative functions, including invoicing, contract preparation, record keeping, and documentation.

- Maintain accurate and up-to-date records of bookings, payments, and client information.

- Prepare reports and analytics related to venue occupancy, revenue, and customer feedback.

Team Management:

- Supervise and train venue staff, ensuring they adhere to established standards of service and professionalism.

- Coordinate staff scheduling, including assigning duties and managing time-off requests.

- Foster a positive work environment, promoting teamwork, open communication, and high-quality service delivery.

Requirements:

- Previous experience in the F&B sector and hotel industry is essential, with a strong understanding of venue operations.

- Excellent organizational and multitasking skills to handle multiple events and tasks simultaneously.

- Strong interpersonal and communication skills to interact with clients, vendors, and staff effectively.

- Proficiency in event planning and coordination, including knowledge of banquet and catering services.

- The detail-oriented mindset with the ability to identify and resolve issues proactively.

- Familiarity with administrative tasks, record keeping, and basic financial management.

- Proficiency in computer systems and software relevant to the job, such as event management software, MS Office, and reservation systems.

- Flexibility to work evenings, weekends, and holidays as per event schedules and demands.

Benefits:

Health insurance

Provident Fund

Schedule:

Rotational shift

Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)