Strategy Healthcare Partner

The Strategic Healthcare Partner owns the partnership with the prioritized healthcare institutions to collaborate on initiatives that will meet the holistic needs of the hospital. SHP creates opportunity for Client through business interactions with strategic institution stakeholders. SHP's mindset is driven by customer-centricity, collaboration and creating business opportunity.

Responsibilities:

1. Leads, coordinates and manages the long term, consultative, relationship with the institution's C-Suite to become their trusted business advisor. Extends the relationship beyond procurement and contracting into other lines of business

2. Understands strategic institutions' needs, challenges and priorities and documents the same (Institute on a page)

3. Demonstrates expertise in relationship skills, creatively delivers innovation and thought leadership, and represents the full spectrum of Client value

4. Responsible for overall service excellence within the institution and is the customer advocate internally at Client

5. As appropriate, the Strategic HP brings the right SMEs and other Client capabilities in order to address customer needs

6. Analyses and understands the local environment, network account business, and aligns Client priorities to create network account plans, and utilises insights to create and execute value propositions of mutual benefit

7. Maximises opportunity across the Client portfolio, monitors progress with strategic accounts and evolves network account plans as appropriate

8. Applies a mastery of business acumen, including understanding of the account business, industry, economic trends, issues and competition. Shares insights gained with cross functional colleagues

9. Develops and leads the network account plan in collaboration with the cross functional team.