Business Head at Kulaja Service LLP
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Strategy Analyst - Business Excellence - Supply Chain Domain - IIT/NIT/BITS (2-4 yrs)
Role: Strategy Analyst, Business Excellence
Location: Bangalore
Team: Product
Reporting to :Lead, Product
About the team:
The following are the key mandates of the product team as a bridge between business and academic teams
1. Measure & drive profitability in collaboration with different business functions (Sales, Service, Logistics, Marketing, Collection, Procurement)
2. Measure & drive impact in school in collaboration with the academic teams (Content and Product Research)
About the role:
As a Strategy Analyst, Business Excellence; your key responsibility would be:
1. Identify and publish improvement metrics of profitability and growth (50% time)
a. New customer acquisition parameters
b. Customer retention and key customer satisfaction parameters
c. Efficiency of the fulfillment process
2. Identify and publish improvement metrics of product impact (30% time)
a. Product feature adoption parameters
b. RoI / value generation by individual product features
3. Take up projects to drive improvement through process changes, product changes or team training (20% time)
In this role, you will be expected to:
1. Understand and measure critical and non-critical business flows in collaboration with different teams
2. Analyze the data regularly and provide actionable insights
3. Be integral part of measuring and improving the business outcomes
Qualifications:
1. Tier1/Premium Engineering Colleges ONLY
2. 2 to 4 years of experience
3. Worked in-depth at least one-domain of operations, supply chain, sales management to improve business profitability/ efficiency for at least 2 years
Core Skills
1. Strong problem solving skills
2. Strong data analysis skills
3. Structured approach for approaching business problems
Soft skills
1. Strong collaboration skills
2. Strong communication skills
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