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13/08 Abhishek
Business head at Kulaja Service LLP

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Strategy Analyst - Business Excellence - Supply Chain Domain - IIT/NIT/BITS (2-4 yrs)

Bangalore Job Code: 731848

Role: Strategy Analyst, Business Excellence

Location: Bangalore

Team: Product

Reporting to :Lead, Product

About the team:

The following are the key mandates of the product team as a bridge between business and academic teams

1. Measure & drive profitability in collaboration with different business functions (Sales, Service, Logistics, Marketing, Collection, Procurement)

2. Measure & drive impact in school in collaboration with the academic teams (Content and Product Research)

About the role:

As a Strategy Analyst, Business Excellence; your key responsibility would be:

1. Identify and publish improvement metrics of profitability and growth (50% time)

a. New customer acquisition parameters

b. Customer retention and key customer satisfaction parameters

c. Efficiency of the fulfillment process

2. Identify and publish improvement metrics of product impact (30% time)

a. Product feature adoption parameters

b. RoI / value generation by individual product features

3. Take up projects to drive improvement through process changes, product changes or team training (20% time)

In this role, you will be expected to:

1. Understand and measure critical and non-critical business flows in collaboration with different teams

2. Analyze the data regularly and provide actionable insights

3. Be integral part of measuring and improving the business outcomes


1. Tier1/Premium Engineering Colleges ONLY

2. 2 to 4 years of experience

3. Worked in-depth at least one-domain of operations, supply chain, sales management to improve business profitability/ efficiency for at least 2 years

Core Skills

1. Strong problem solving skills

2. Strong data analysis skills

3. Structured approach for approaching business problems

Soft skills

1. Strong collaboration skills

2. Strong communication skills

Women-friendly workplace:

Maternity and Paternity Benefits

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