Role: Strategy Analyst, Business Excellence
Experience: 1-4 Years
Location(s) :Bangalore
About the role:
As a Strategy Analyst, Business Excellence; your key responsibility would be:
1. Identify and publish improvement metrics of profitability and growth (50% time)
a. New customer acquisition parameters
b. Customer retention and key customer satisfaction parameters
c. Efficiency of the fulfillment process
2. Identify and publish improvement metrics of product impact (30% time)
a. Product feature adoption parameters
b. RoI / value generation by individual product features
3. Take up projects to drive improvement through process changes, product changes or team training (20% time)
In this role, you will be expected to:
1. Understand and measure critical and non-critical business flows in collaboration with different teams
2. Analyze the data regularly and provide actionable insights
3. Be integral part of measuring and improving the business outcomes
Qualifications:
1. Tier1/Premium Engineering Colleges ONLY
2. 1 to 4 years of experience
3. Worked in-depth at least one-domain of operations, supply chain, sales management to improve business profitability/ efficiency for at least 1 years
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