Strategic Business Change Consultant - Digital Transformation/Business Advisory - Digital Tools + Consulting

The purpose of this role is to help in shaping and executing against CMB's global strategic change agenda.

Strategic Business Change Consultants would support the Strategic Business Change Managers in collaborating with the Business on the need & nature of change to leverage the opportunities and manage the challenges in the industry.

The role holders would be expected to work with Strategic Business Change Managers or work independently on smaller projects in driving the business towards well-reasoned decisions in matters of strategic, organisational, operational and technological investment. Where required they would work with the Global Functions & external vendors to help shape, deliver & embed sustainable change successfully i.e. - landing- strategy within the business through unified execution capability

They would have some experience in shaping and executing against a global business strategic change agenda. The role holder needs to be an energized, ambitious and high performing change agent who will work with the change manager in scoping and delivery of global strategic change projects with the business. The role holder is expected to work independently when required to identify opportunities, challenge conventional thinking and then shape, prioritise and drive the execution of their change needs with a focus on delivering the desired customer, colleague, operational and financial outcomes.

The role holders will need to be conversant with most of the facets of the change process including co-creating business cases and justification for initiatives, supporting the initiation of projects, designing an approach and plan, supporting the definition of the business architecture, - project management, business analysis, readiness and implementation needs as well as ensuring project outcomes and benefits materialize. They will need to be abreast with emerging technology and innovation and their application to solve challenges and improve the quality, efficiency and effectiveness of the Bank's proposition and customer and colleague experience.

They will be accountable for the timely and high quality delivery of programmes, adhering to HSBC core frameworks (Business Transformation Framework, Agile). They will be responsible for managing programme costs, headcount, risks and issues and will work to ensure benefits and values are realised.

- Proven experience of successfully supporting the shaping & executing against a global business strategic change agenda

- Experience of having been involved in the management and control of multiple complex global programmes/business transformation which have ambitious goals and high change requirements

- Proven experience of positive, challenging interactions with Senior stakeholders across the group

- Proven ability in working across multi-disciplinary and multi-cultural diverse work environments

- Strong analytical background and proven ability in analytical rigor

- Knowledge/experience of operating iterative delivery techniques at scale

- Successful experience in developing and retaining critical talent and building an effective team

- Experience of contributing to the development of Target Business and Operating Models and transformation business case (bottom-up & to-down)

Capabilities

- Innovation and Idea Management

- Business Analysis & Design

- Change and Implementation Management

- Project Management & Commerciality

- Relationship management and influencing skills

- The ability to recognise structural issues within the organisation, functional interdependencies and cross-silo redundancies

- The ability to support the application of architectural principles to business solutions

- The ability to visualise and help in the creation of high-level models that can be used in future analysis to extend and mature the business architecture

- Experience modeling business processes using a variety of tools and techniques

- Good interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels

- High level of drive and motivation to ensure successful delivery of complex transformational initiatives

- Ability to leverage resources available to achieve goals

- Good organizational and planning skills in order to cope with multiple responsibilities