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11/06 HR
Recruitment Head at Future India Services

Views:613 Applications:142 Rec. Actions:Recruiter Actions:25

Strategic Accounts Manager (8-12 yrs)

Delhi NCR/Mumbai/Hyderabad/Bangalore Job Code: 1109429

Roles and Responsibilities

- Create/execute an Account Plan Strategy for penetrating and building leadership for all of Lithium's offerings

- Account level profitability and market share at national level

- Identify early industry and market trends affecting mobility choices of mega corporations and be a catalyst in shaping Lithium's response to these

- Gather market insights and keep track of competition activity

- Align Lithium's service delivery and customer expectation. Map all decision makers, influencers and buyers across the buying centre in the customer's main Head Quartered location

- Identify the key stakeholders at all important locations of the customer and facilitate local mapping of these personnel through Regional/National Account Managers, Zonal Operations Heads, City Operations Managers and Site Managers

- Craft and execute account level plans to achieve the overall revenue, sales, market share and profit goals

- Establish account level value proposition through contracted commercial terms and support the local teams in each region to execute them at all account locations

- Understand the As-Is, its pain points, agree on a vision of what good looks like and propose Lithium's solutions to realise that vision to each account stakeholder

- Ensure Lithium's capabilities and product-solutions are communicated effectively to the set of identified accounts

- Propose and negotiate commercial terms and legal contracts with support from internal experts

- Plan and execute account level engagement strategy. Involve key cross functional resources from within for optimal account engagement

- Build personal rapport with key influencers and decision makers in customer organisations to understand their personal and professional objectives related to the delivery of mobility solutions

- Facilitate connections between senior Lithium management and CXOs at customer organisation

- Diligently use SalesForce and other digital tools to conduct oneself efficiently

- Contribute in providing collective leadership to the Strategic Accounts' Team

- Work closely with other departments like Operations, Marketing, HR and Technology to ensure a smooth delivery of customer experience

- Coach National/Regional Account Managers in performing their account management roles well

- Participate effectively in candid communication for effective team work

- Provide escalation support to sales and operations teams

- Innovate, make continuous improvements and take new initiatives

Skills and Competencies

- Manage sales for a set of 10-30 named accounts from a list of top 250 customers by revenue potential with multi-location presence

- Achieve customer acquisition and wallet share objectives nationally in these accounts

- Build strong and deep relationships in each of the named accounts by mapping across the customer organization to further Lithium's business strategy

- Provide business leadership through a matrix with Regional Account Managers and City/Site Operations


Personal network of

- Facility Management

- Heads in top corporates

- Exposure to start up

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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