Stellapps Technologies - Key Account Manager

Key Account Manager

Purpose of the Role

Maintaining and growing existing Project and Find new accounts in assigned territory addition to keeping the customer satisfaction at the highest possible level.

Roles & Responsibilities

- Driving profitable growth in Project and Grow segments by improving turnover and profit of the Portfolio of Customers.

- Work closely with customers in deepening our understanding of Customer needs and working closely with other parts of the organization like Sales, Operations and Service to keep the customers satisfied and continuously adding value to the customers.

- Prevent Customer Terminations for the assigned portfolio of customers by ensuring best in class customer services and effective management of these key accounts.

Qualification and Experience:

- MBA with 6-7 years exp in B2B sales.

- Proven track record of high achievement in account Management.

Key Competencies:

- Solid Account Management experience.

- Signs of commitment and growth in the CV.

- Knows customer profitability principles.

Important:

- Embracing the Change

- Is likely to adapt to changes, even frequent and unexpected in the workplace or environment. May even be active in initiating change when needed.