Account manager at newway staffing solution private limmited
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State Head - D2C - Retail (10-16 yrs)
Responsibilities :
Sales :
- Design, plan and implement all store related activities to ensure revenue growth
- Review retail channel health & take necessary actions to drive width, depth and quality of channel
- Drive Gross additions, Quality sales metrics, NPS & compliance to regulatory norms in terms of customer acquisitions
Service :
- Coordinate & plan with the deployment team to ensure seamless fiber connectivity for the customer
- To ensure customer Satisfaction by keeping a check on complaints
- Custodian of overall business and connectivity of the zone
Team Management :
- Cascade / governance with the direct/indirect teams
- To have minimum attrition and maximum engagement scores
- Provide leadership pipeline at a national level
Requirements :
- Customer Obsession
- Business & Financial Acumen
- Service Orientation
- Ownership Mindset
- Navigating Change
- Collaboration & Influence
- Building Leaders
- Cross Functional Liaising
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