Stanza Living - Service Delivery Excellence Manager

Who we are:

Stanza Living is India's largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India. We have a full-stack business model that focuses on design, development and delivery of daily living solutions tailored to the young consumers' lifestyle.

Today, we are:

- India's largest managed accommodation company with over 75,000 beds under management across 30+ cities

- Most capitalized player in the managed accommodation space, backed by global marquee investors; Falcon Edge, Equity

- International, Sequoia Capital, Matrix Partners, Accel Partners

- Recognized as the Best Real Estate Tech company across the Globe in 2020 by leading analysis agency, Tracxn

- LinkedIn Top Startup to Work for 2019

Role:

Strategy at Stanza is not just about innovative ideas and solutions but going the extra mile to design, test and deploy those ideas at scale. In this unique role you have the opportunity to work on highest impact projects across Category Experience and Growth. These projects will allow you the exposure to work directly with Founders, BU leaders and regional teams

The role demands:

1) First principle approach, to dive deep into business problems and design structural solves

2) Analytical approach and comfort to set up data backed decision making engine

3) Effective communication skills to align leaders, stakeholders, product managers

4) Lead Special Projects: as the THE go-to person for many key initiatives and new projects e.g. evaluating new businesses, markets and opportunities, launching new products etc.

5) Governance and Analytics: for proactive detection and resolution. Act as the nerve center of for the business, ensuring customer experience at scale

6) Thought Leadership and external Orientation to track market, competition trends, and identify best practices, innovations for Stanza

If you are excited about creating world class living experience and looking to accomplish impact at scale, we are excited to connect !!