Job Summary :

We are seeking an exceptional Business Analyst/Program Managers who loves solving complex problems to drive analysis and insights to help our teams make meaningful business decisions.

The selected candidate will be joining our Excellence team and should be excited about working closely with founders, partnering with key stakeholders, analyzing data, discovering, and solving real world problems, and building metrics and business cases to help unlock insights which take our business to the next level.

Responsibilities :

- Work with different stakeholders and management team to consult, develop and implement key strategic growth projects - will be responsible for end-to-end planning and delivery of growth projects

- Single-handedly lead projects in consultation with senior stakeholders and drive on-ground impact

- Develop roadmap for the product team and scope medium/long-term interventions to enable development of world class tools for our sales team

- Understand and assess customer journey; identify pain-points and implement interventions

- Participate in strategic and tactical planning discussions

- Own development and maintenance of new and existing reports focused on analysis of requirements, metrics, and dashboards

- Use statistical methods to identify areas for improvement and make suggestions for streamlining processes

Basic Requirements :

- Ability to work in a high paced environment

- Ability to drive tasks cross-functionally specially with Technology team

- Process driven

- Process Re-engineering skills

- P&L knowledge and ability to drive and control metrics based on financial analysis

- Data driven

- Experience using MS Excel and G-Sheets (SQL is a plus)

- Team Handling capabilities

- Knowledge/Willingness of how to drive customer experience

- Willingness to learn

- Has worked across multiple functions to understand their challenges

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