Standard Chartered Bank - Associate Director - Relationship Management

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Job Role:-

- Acquire liability customers with focus on customers with trade and Foreign exchange transactions.

- Manage existing portfolio of liability customers with trade and foreign exchange transactions with the objective of providing superior service and deepen relationships

Key products:

- Liability Current Accounts from Liability rich sector

- Deposit Accounts

- Trade Products

- FX Products

Key Responsibilities:-

Acquisition:

- Participate in sales calls for acquisition of New to Bank liabilities relationships requiring trade and foreign exchange services.

- Identify and generate prospect opportunities for acquisition of new customers.

- Design and execute customer events, industry meets and below the line activities for acquisition of new customers.

- Mapping and mining of databases of potential segments for acquisition.

- Identify and drive a strong customer referral program.

Sales Management and Process adherence:

- Responsible to ensure that all new and existing customer documents are as per group standards on KYC.

- Awareness and compliance of all the policies and procedures issued in relation to money laundering prevention for customer transactions.

- Maintain proactive relations with all internal and external customers.

- Maintain standard MIS pack and follow the Sales Management Process

Key Dimensions

- Customers

- Business Targets

Knowledge/Skills

- Good knowledge of trade and Forex solutions and liability products in business banking.

- Informed in market competition, industry practices and regulations for business banking.