Who We Are: Sprinklr is 1500 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software. In the age of the empowered and connected customer, we know that every experience a customer has with a brand matter a lot. That's why from the very beginning Sprinklr set out to build a powerful, agnostic, and first-of-its-kind - social operating system- that integrates with an organization's existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel. Today, we- re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald- s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50. We have spent the last six years building the world's most complete enterprise social technology. Now we- re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office. And we are bringing the very best talent in the world together to get there. What You'll Do: At Sprinklr, we obsess on happy customers and as a Success Manager, you will be the key player to make it happen. In this role, you'll be accountable for ensuring the following outcomes for every customer assigned to you: - Customer's positive business outcomes are being achieved - Maximum adoption of the platform by the customer - Ensure customer renewals and continued adoption of new products and services - Trusted Advisor- relationship with customer champion and another stakeholder What Are Your Responsibilities: - You'll work with our customers in the US and act as a day-to-day point of contact for their business teams and other stakeholders. - Ensure that every client derives the maximum return from their investment in the Sprinklr platform - Provide subject matter expertise on social business practices - Work alongside our internal Sprinklr business development teams to foster new opportunities within existing business Who You Are & What Makes You Qualified: - 3-9 years of experience in enterprise software account management, sales or digital and social account management at a brand or agency - Excellent communication and customer engagement skills - Personal energy, passion, and drive to ensure we consistently delight our customers - Ability to work effectively under deadlines and juggle several assignments simultaneously - Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Twitter, YouTube, Foursquare, Flickr, blogs, G+, LinkedIn, wikis, RSS, social bookmarking, discussion forums and community software) - Direct experience in working with or for social media management software is preferred - Flexibility to work during US business hours - Bachelors/PG degree mandatory

Bangalore

Sprinklr - Customer Success Manager 

Sprinklr - Customer Success Manager  ,Job Description for Sprinklr - Customer Success Manager  in Sprinklr in  Bangalore for (3-9) years of experience. Apply Now!

Job Description for Sprinklr - Customer Success Manager  in Sprinklr in  Bangalore for (3-9) years of experience. Apply Now!