Learning and Development Specialist

Position: Learning and Development Specialist

Location: Mumbai

Purpose of the job:

Facilitate in building an infrastructure for learning and a culture of learning across COE to contribute to individual and business effectiveness and performance

Key responsibility:

A) L&D vision, strategies and culture:

- Design and implement L&D processes, plans and initiatives in alignment with the L&D Vision & Strategies to build a culture of learning & development

- Ensure partnership and participation from management & team members across the COE to drive a culture of self-directed learning

- Design and manage various existing & new learning and development process, policies and plans to be rolled out across COE

- Identify ways to measure and improve the effectiveness of the L&D ecosystem

- Stay up-to-date with developments in learning trends and developments in learning technologies

B) Learning architecture and infrastructure:

- Create a repository of learning interventions and resources (through networks and partnership with organizations, people and platforms, etc.)

- Leverage cutting edge thinking, technology, benchmarking of best practices, blended learning, adult learning principles to drive learning

- Effectively drive the e-learning agenda (including Learning Management Systems) to drive the learning & development priorities

- Support development of learning programs which includes updating courseware, curricula, training assignments, learner notification communications/rules in LMS

- Develop reporting capabilities and custom reports to assist with planning and managing the company's training and development initiatives

- Work with subject matter expert, instructional designers, graphic designers and programmers to support eLearning content requirement

- Support capability development for the COE team

C) Leadership development programs:

- Identify target groups and learning needs for cohort-based leadership development programs for enhancing leadership effectiveness and succession pipeline

- Leverage & partner with existing programs & build-in customization as per the requirement of the group

- Measure effectiveness and impact of the programs on leadership effectiveness & succession

Skills Required:

- Functional capabilities

- Strong conceptual depth in learning, motivation and performance

- Good understanding of the landscape of learning ; best practices and cutting edge thinking in learning

- Hand on experience in content creation using e-learning software like articulate, adobe captivate etc.

- Demonstrated understanding of business, department and individual learning needs in learning need identification and learning effectiveness measurement

- Capability for end to end design and implementation of learning processes and interventions - from defining desired capabilities and frameworks, identifying learning needs, designing, facilitating and implementing L&D processes and initiatives

- Proficiency in identifying metrics, deploying tools that assess effectiveness of learning programs and impact on organizational outcomes

- Ability to drive learning through learning technology, an appropriate social media strategy for learning and e-learning approaches

Leadership Capabilities:

- Ability to solve problems through understanding of the linkages between learning and development and other processes along with the understanding of structures, systems and culture, and learning

- Influencing ; Ability to work with multiple stakeholders and drive change through processes, capability building and communication

- Communication and facilitation ; Ability to effectively leverage all channels of communication to engage and educate stakeholders to drive the learning agenda

- Project Management drive and ability to deal with ambiguity

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