Specialist - Key Accounts Management - CRM

Role: Key Accounts Management - Specialist CRM

Type: Full Time

Location: Onsite

Job description :

- Take 100% ownership of the Business given to handle: building relationships, initial introduction of Organization and offerings, CRM demonstration.

- Actively build, manage positive business and customer relationships using Web based CRM.

- Understand customer logistic needs and requirements.

- Determine customer requirements and expectations to recommend specific products and solutions.

- Achieve agreed upon sales targets and outcomes within schedule.

- Cross-sell products to enhance business and customer satisfaction.

- Perform effective online demos of web-based CRM and cross sell products.

Skills Required :

- Track record of over- achieving targets.

- Strong phone presence and experience in handling dozens of calls per day.

- Experience working with CRM and proficiency in excel.

- Excellent verbal and written communications skills.

- Strong listening and presentation skills.

- Ability to multi-task, prioritize and manage time effectively.

- Takes full ownership of activities and outcomes.