Role Overview
The role of the Business Analyst is responsible for supporting the growth of the business through sharp data insights and analysis.
Position Details:
POSITION SPECIFICATION :
- Education Masters or equivalent degree
- Overall Experience 4-8 years of relevant experience
- Essential expertise Experience data analytics
- Knowledge of SQL and Advanced Excel, Python or R
- Desirable experience 4+
Other job requirements:
Key Responsibilities:
- Use data analytics to understand reasons for Subscriptions
- Enable business to increase subscriptions
- Find traits in customer base to determine subscriptions propensity
- Analyse payment funnel and reasons for dropouts
- Analyse churn on the platform and propose ways to reduce it
Critical Competencies for Success:
- Customer orientation, understanding and appreciation for marketing
- Strong analytical skills and process Orientation
- Self-directed focus and ability to prioritize within an ambiguous environment with demonstrated ability to take ownership and drive results
- Drive to independently develop a data-driven point of view, and execute across with multiple stakeholders in a fast-paced, complex and cross-functional environment
- Creativity will be appreciated
- Strong knowledge of SQL and Advanced Excel
- Knowledge of Python or R
Other Personal Characteristics :
The successful candidate must be bright, quick, and a team player. Must have authenticity to establish quality relationships across the organization through the highest levels of professionalism, ethics and mutual respect. Personal traits which will make one an ideal candidate for the position are:
- Straightforward and professional
- Good communicator
- High energy, with an ability to motivate
- A do-it-yourself orientation, consistent with the company's - roll-up-the-sleeves- culture
- Positive outlook with an ability to deal with ambiguity
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