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11/05 Abhishek
Account Manager at Fidelity IT Job

Views:407 Applications:106 Rec. Actions:Recruiter Actions:63

Solution Consultant (7-14 yrs)

Mumbai/Gurgaon/Gurugram/Delhi NCR Job Code: 923754

THE ROLE- Solution Consultant

Location: Mumbai/Gurgaon

Experience: 7-14 yrs


RESPONSIBILITIES:- As a Solution Consultant you will need to:

- Engage with existing and prospective customers and help them to adopt products and solutions to meet their business requirements.

- Ensure consistent growth in the product awareness, adoption.

- Show case product and solution concepts via presentations, demos, user evangelization and effective documentation.

- Lead discovery sessions with IT and business users to understand the client's business objectives and system/application needs.

- Proactively create documentary artifacts like business cases, usage scenarios, solution blue- prints, FAQs, meeting notes...etc.

- Lead or work with other customer success teams to ensure successful completion of project milestones for production Go-live, UAT sign-off and the initial rollout phase of the project.

- Communicate progress and expectations, escalates problems for awareness and resolution.

- Lead client training sessions

- Support clients through go-live process and play key role in promoting solution adoption and usage.

Candidate Requirements: You should have:

- A technical degree (Engineering, MCA) or business degree (MBA, BBA) from a reputed institute with total experience 5+ yrs and minimum of 4 years of experience in the Software/Consulting industry.

- Must be able to manage multiple projects utilizing strong planning and organizational skills.

- Outstanding verbal, written and presentation skills to demonstrate solution concepts.

- Strong interpersonal skills with ability to influence and build effective customer relationships.

- Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning.

- Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support. 

- Ability to set and manage customer expectations and work independently on project assignments.

- Must be able to travel, providing on-site consulting work to clients when required and have the ability to work remotely from the office.

It would be nice if you have:

- An experience in information security procedures and practices.

- A certification in the knowledge areas related to information security, business process management or IT infrastructure. 

Women-friendly workplace:

Maternity and Paternity Benefits

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