Solution Architect - Presales - Internet Service Provider

Solution Architect-Presales

Hiring for the role of Solution Architect with one of the leading Internet service providing company

- "Solution Architect will be responsible for technical discussion with customers to understand their requirement & current pain points and devise a solution which will be beneficial both to the customer (value addition, cost-effective, technology refresh) as well as to Spectra (optimal utilization of existing products and solutions).

- He / She will be responsible for creating POC documents and co-ordinate with cross-functional teams and complete the POCs successfully so that the customers can be onboarded on commercial plans at the earliest.

- He / She will be responsible for documenting the technical solution and uploading in CRM during customer onboarding process to ensure that the solution finally delivered to the customer is in line with the discussions and there is no discrepancy / dispute.

- He / She has to work closely with the sales team to facilitate customer discussions and support for technical queries.

- He / She has to work with the Products & Solutions team to (i) create bespoke solution for the customers and (ii) share feedback to create standard solutions from the various bespoke solutions delivered to the customer.

- He / She will have to work with various vendors for technology upgrades, participate in workshops, keep an eye on the latest developments relevant to Spectra products and services and competition landscape."