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21/12 Societe Generale Careers
HR at Societe Generale Careers

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Societe Generale - CI Lead - Six Sigma/Lean Coach (5-7 yrs)

Bangalore Job Code: 405686

Job reference - 16000PV2-16905542

Job Description - A 100% owned subsidiary of European banking and financial services major Societe Generale (SG), Societe Generale Global Solution Centre (SG GSC) came into existence in 2000. Established as an offshore development centre in Bangalore, also having a presence in Chennai, SG GSC has 15 years of sustainable delivery expertise to its credit, and develops global best practices to promote the strategic objectives of the Societe Generale Group.

SG GSC possesses in-depth understanding of the business processes and cutting-edge technologies across domains of Societe Generale's diverse portfolio. We deliver best-in-class solutions to the Group's entities in the realm of corporate and investment banking, retail banking, specialized financing and insurance, private banking, and global investment management and services.

We place the highest importance on our employees and provide extensive opportunities for career progression and development. SG GSC conforms to the group diversity principles, and has a multi-cultural staff representing seven nationalities, and speaking 20 languages. Women comprise 25% of our workforce.

Qualification - Responsibilities in the Role :

Establishing Managerial Practices

- As Senior CI Leader is a change leader with a major objective which is to support other CI leads & BL teams in establishing key people / managerial practices by providing help/support/coaching.

- As senior CI Leader is also responsible to understand (a) GSC's strategic initiatives & (b) ITEC's global initiatives / direction & bring the same within the BL by converging such practices.

- As CI Leader, has to setup the way key managerial practices are driven through people aspect ensuring the managerial system is understood by the teams and it is correctly in place across the teams.

- As CI Leader, support the stream by coaching the managers during their activities (whiteboard animation, feedback, performance review, ...), leveraging on key concepts of Lean practices & Service Culture.

- As CI Leader, assess periodically the level of maturity of the teams and share with the managers the priority in term of help/support/coaching for the consequent period as the new maturity level to reach.

- As CI Leader, build a monthly roadmap focused on the priority in order to increase the teams maturity.

- As CI Leader, participates to the best practices sharing, enriches the KM as the continuous improvement plan of the CI and of the transformation

Managing Efficiency.

- The CI Leader is the privileged contact of the Business Line Exco and their n-1 and in charge of their support on Managerial Practices.

- At the end of a transformation implementation, the main objective is to makes sure to gather all the elements which are necessary for the CI Leader to follow a stream (handover) and to share with the stream leader the maturity grid to follow.

- As CI Leader, identifies of key efficiency opportunities with the designated teams & acts as an engagement manager between Business Line and Delivery Excellence / Risk / Other team to have the efficiency targets achieved.

- Leverage on Dx leadership in certifying the productivity gains.

- CI Leader understand all SG LM methodology / approach ( dimensions (VOC, PE, MB, ….) )and tools box (Implementation part).

- CI Leader is able to explain Lean Management concept and train the Business Lines on the same.

- CI Leader is able to differentiate and recommend methodology to drive process improvement (e.g LM is about wastes elimination within the department and LSS about process variance and Variability).

- CIL should be able to deploy LM on an area if needed. Is able to support/drive Team Up project / wave as a navigator if green belt, and if black belt a as Stream lead.

Change Management:

- As CI Leader

- Promote a culture of constant monitoring and evaluation; questioning the status-quo and client focus/centricity across the perimeter. Contribute to innovation initiatives in the BL.

- Collate and analyze metrics. Utilize metrics to influence efficiencies and improvement efforts across in driving an environment of continuous improvement in an efficient and cost effective manner. Monitor progress of continuous improvement initiatives and take appropriate corrective actions when required. Establish a strong process of CI Practices and tools.

- Contribute strongly to the Market Intelligence initiatives of SGGSC. Network, where possible, and continuously scan the Indian market-place to contribute in the identification of start-ups that could bring value to the Bank. Establish a strong relationship with them.

Education level - Master's Degree

Work experience - 5-7 years

Contract type- Salaried Employee

Company - Societe Generale

Description - Soci- t- G- n- rale India SG GSC

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Women-friendly workplace:

Maternity and Paternity Benefits

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