SNAPMINT Snapmint is on a mission of democratizing installment purchases for next 350 Mn Indians. Of the 300 million credit eligible consumers in India, less than 30 Million actively use credit cards. Snapmint is reinventing credit for the next 200M consumers by providing them freedom to buy what they want and pay for them in installments without a credit card. In a short period of time Snapmint has reached over a million consumers in 2200 cities and has powered over 200 crores worth of purchases. Snapmint was started by a closely-knit team of passionate bankers and technocrats from IIT Bombay. RESPONSIBILITIES - Managing resolution rate for flows and recoveries Pan India - Automate collection flows with analytics and machine learning teams based on past customer behaviours - Should drive high-quality customer experience in collections and manage escalations - Drive automated allocations to internal team and collection agencies to produce better results - Work closely with the team members and team leaders to provide constructive real-time/ scheduled feedback - identify best/ innovative practices in collections and drive initiatives for minimizing losses and maximizing recovery from delinquent customers - Monitor collections for various defined buckets, identify issues/ challenges faced by collections executives in driving collections and provide resolution for them EXPERIENCE REQUIRED - 7+ years experience in Collections of retail unsecured loans - Experience of collection of unsecured retail loan in Indian fintech companies is a must. - Exceptional command of verbal and written communication skills - Strong analytical skills - Strong interpersonal/ conflict management/ negotiation and feedback providing skills

Mumbai

Thane

Snapmint - National Collection Manager 

Snapmint - National Collection Manager  ,Job Description for Snapmint - National Collection Manager  in Snapmint in  Mumbai Thane for (7-15) years of experience. Apply Now!

Job Description for Snapmint - National Collection Manager  in Snapmint in  Mumbai Thane for (7-15) years of experience. Apply Now!