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04/05 Vasu P
Head - Human Resources at SmartConnect Technologies

Views:99 Applications:24 Rec. Actions:Recruiter Actions:7

Smartconnect Technologies - Technical Delivery Manager (7-10 yrs)

Thane/Mumbai Job Code: 1089898

Designation - Technical Delivery Manager

Experience - 7-10 years

Job location - Thane - Mumbai

Roles and Responsibilities

- Oversee and manage the service delivery process for SCT.

- Lead a team of resources to enable technology resources to deliver client projects in accordance to set SLAs.

- Continuously improve the technical delivery model and strategy, implement and manage delivery with all the stakeholders spread across India

- Identify talent and nurture the skillset and mentor identified employees.

- Maintain end-to-end accountability for customer satisfaction and overall delivery excellence.

- Monitoring and executing IT policies, and security, and ensuring ISO compliance.

- Ensure resourcing for projects is efficient and at optimum

- Deliver customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution

- Understand and plan the pipeline of demand and work with the team to ensure timely project completion

- Juggle multiple and conflicting priorities in a timely and sensitive way

- Hold the teams to the highest standards, project discipline, and accountability

- Collaborate with senior management and key account manager on client account management and growth

Desired Candidate Profile :

- Strong understanding of development/technology (.Net, C#, Java)

- Technology project management experience is mandatory

- Project & program management: able to manage complex projects including concurrent projects and big client-specific program

- Must be able to use initiative to make quick decisions to resolve problems and overcome obstacles delaying the delivery

- Ability to deliver technical presentations competently.

- Ability to plan and organize self and work in order to achieve objectives and targets

- Ability to develop strategic plans and translate them into actionable roadmaps

- Strong collaboration skills to build teams across business boundaries

- Strong leadership qualities and a passion for building high performing teams

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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