SLK - Technical Consultant & Account Architect

Technical Consultants and account architects

Job Descriptions:

- Understands business objectives and analyses the requirements of customers.

- Provides estimates to develop solutions to above requirements.

- Participate in design and design review processes to ensure that solutions effectively meet business objectives.

- Prepares releases, rollouts or patches, manages release schedule / release plan and creates and distributes release notes.

- Provide technical input to support pre-sales proposals, assist sales team in responses to RFP questions or participate in pre-sales meetings

- Participate in reviews with customers or project teams to discuss requirements / specifications and proposed solutions

- Ensures all deliverables undergo peer reviews of documents. Follows up to ensure that engineers act on feedback.

- Generate risk assessments, quotes and high-level functional approaches.

- Investigate and provide defect fixes to qualified issues.

- Defects reported by customers should be responded to in accordance with published SLAs.

- Provide on-site go-live, dry-run, testing or other support

- Co-ordinates and executes demos to clients

Qualification:

- Bachelor Degree with 12+ years of experience in IT Infrastructure Management Projects (Datacenter, Hardware, Networking, Platform, Applications, Infra Management products)