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General Manager HR at SLK Software
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SLK Group - Head - Software Quality (15-20 yrs)
Head software Quality- Diversity Candidate
- Responsible for P&Q objectives for one or more accounts, manage and mentor a team,
- Drive/ Participate in receiving, analyzing and improving Customer satisfaction, reduce customer complaints and customer reported defects.
- Participate and contribute in Customer status calls, customer reviews from Process & Quality perspective
- Derive Quality plans for Accounts, perform, monitor and report the activities to the concerned.
- Contribute/ Drive to Quality reviews and improvement initiatives within the accounts
- Contribute to project onboarding and RFP activities
- Participate/ Contribute in Accounts Governance reviews, Operational Reviews, Internal team meetings
- Support PMs and PPQA Team members in process activities like Process tailoring, Planning, Estimation, Risks management and Reviews.
- Define metrics for the projects, practice and Accounts. Track periodically and publish to management.
- Review project planning documents and engineering artifacts to ensure First Time Right / Quality at source.
- Provide necessary training, orientation, mentoring to the Account team on Process & Quality activities.
- Identify training needs to Team Member/ Trainee and provide necessary training, orientation, mentoring to them
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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