Slintel - Manager - Customer Success

Slintel's customer team works in a fast-paced, high performing environment to meet the company's revenue goals and help users with the best in class support. We are looking for top-performing CSMs to join our team in Bangalore.

Roles, and responsibilities -

1. Manage a book of 40 customers

2. Drive adoption, and expansion in these accounts

3. Understand feedback, and directly speak with the product team about what needs to be done to keep/upsell to accounts

4. Analyze usage, and be proactive in addressing any concerns users might have

Looking for folks who've done Customers Success in a SaaS company (mostly working with US clients). Open to evaluating freshers from top MBA schools as well.

Quick links:

Slintel website - https://www.slintel.com/

Slintel's G2 page - https://www.g2.com/products/slintel/reviews

Accel announcement from 2019- https://tech.economictimes.indiatimes.com/news/startups/slintel-raises-1-5-million-funding-led-by-stellaris-ventures/72493013

If genuinely interested, please answer these quick questions here - https://docs.google.com/document/d/1o6vbZRskROcraWoljzAyqo_eC8ri9vpuFxeP_HxHwZg/edit?usp=sharing

Team Slintel