Responsibilities and Accountabilities
- Drive Six Sigma quality culture in the organization
- Identify issues and challenges, lead/facilitate improvement projects, measure and validate project results, and facilitate successful implementation of all facets of process improvements or changes identified
- Execute a data-driven, statistical approach to problem solving, including gathering, analyzing and reporting data
- Define appropriate metrics to gage processes performance through structured reporting governance model
- Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue.
- Manage Bright Idea program.
- Responsible for process trainings deployment which includes training need identification, preparation of training decks and training delivery.
- Collaborate well with US quality & operations teams
- Provide support for 200-400 FTEs and/or 5-10 mid to highly complex businesses
Educational and Licensure Requirements
- Bachelor's Degree in any discipline
- Six Sigma certification from a recognized certification body or previous organization is an advantage
- Project Management certification / Master's of Business Administrator is an advantage
Work Experience Requirements
- Moderate work experience in Six Sigma and Continuous improvement projects (5+ years),
- Minimum 6 years to 12 years total work experience
- Three to five projects completed and/or certified
- Experience in projects involving emerging technologies (automation, machine learning, AI, etc)
- Experience solving major project or customer issues
- Excellent communication & presentation skills
- Demonstrated experience in change management
- Exposure in LSS or BI program
- At least 3 projects in previous role
Preferred Training/Qualifications:
- Lean Six Sigma
- Project Management
- Design Thinking
- Exposure to a US Healthcare account in previous role or organization
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