SISA Information Security - Key Account Manager

- Build and maintain strong, long-lasting client relationships.

- Work with internal teams such as the PMO, Marketing or Product teams to engage clients more deeply. Possess deep knowledge of services, product offering and value proposition.

- Proactively pursue sales opportunities in existing.

- Manage a portfolio of accounts to achieve long-term sales success. Prepare weekly reports of the account's progress.

- Solve problems for clients and customers by developing innovative and tailored sales solutions.

- Overseeing customer account management, including negotiating contracts and agreements to increase the ACV and maximize the project profit. Serve as the lead point of contact for all customer account management matters.

- Assist customers through regular meetings, calls and web-based presentations to maintain services and product offerings. Forecast and track key account metrics like QRR and ARR.

- Develop trusted advisor relationships with key accounts, customer stakeholders and executives.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Develop new business with existing clients and identify areas of improvement to meet up-selling & cross-selling numbers.

- Assist with challenging client requests or resolve as needed.

- Maintain full lifecycle of the sales process from prospecting to closure. Collaborating with sales and Leadership to secure, retain, and grow account.

- Creating informative presentations, presenting and delivering information to clients at client meetings, industry exhibits, trade shows, and conferences.