Position - Customer Success Associate / Account Management. Broadly responsible for interacting with the clients and be the primary point of contact for any support and build a strong lasting relationship that helps in customer renewals. Should possess the ability to work with cross-functional teams. Responsibilities: - Operate as the lead point of contact for all matters specific to your customers. - Manage critical client accounts which have a higher degree of complexity in terms of client servicing. - Build and maintain strong long-lasting relationships. - Understand the website traffic of our customers and craft and implement strategies to grow it. - Deliver monthly metrics and analysis to customers to ensure that they understand the value of our platform Skills required - 0 - 2 years of Proven account management or other relevant experience - Graduation from any Tier-1 Colleges. MBA not necessary - Should possess strong analytic skills and should be an Excel Savvy - Experience in delivering client-focused solutions based on customer needs - Excellent listening, negotiation and presentation skills - Excellent verbal and written communications skills - Ability to prioritize among competing tasks - Keen attention to detail and adherence to deadlines. - Knowledge of e-commerce, Web analytics &amp; SEO is a plus. Candidates worked in the Travel/Tourism industry and E-commerce industry this profile will excite you.

Bangalore

 Simplotel - Customer Success Associate - Account Management   

 Simplotel - Customer Success Associate - Account Management    ,Job Description for  Simplotel - Customer Success Associate - Account Management    in Simplotel in  Bangalore for (0-2) years of experience. Apply Now!

Job Description for  Simplotel - Customer Success Associate - Account Management    in Simplotel in  Bangalore for (0-2) years of experience. Apply Now!