We are a young technology startup with disruptive ideas which have the power to revolutionize entire domains altogether. We focus on building and marketing SaaS product platforms and then work on scaling them globally. We are here to... - To provide outstanding and innovative solutions, as the means to solve our customers' problems - To win by playing fair. We challenge ourselves to be the best and do what it takes to triumph, without compromising our integrity - To consistently exceed our customers' expectations. We strive to deliver the best possible customer experience, from the smallest detail to the largest deal - To have fun. We love what we do and enjoy doing it together Job Description : - Develop new strategies for customer retention activities - Respond to customer queries and address service complaints in a timely manner - Develop product presentations and demonstrations to customers - Analyze customer feedbacks and develop new techniques to ensure customer retention - Provide excellent customer services and ensure customer satisfaction - Build positive working relationships with customers for repeat businesses - Explain customers about newly launched services - Make sales calls to existing and new customers for business growth - Perform customer negotiations and reach a fair conclusion from both business and customer perspectives Requirements : - Proven customer retention experience or experience as a client service representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively Salary offered : 7 - 8 LPA

Delhi

Shyplite - Customer Retention Manager 

Shyplite - Customer Retention Manager  ,Job Description for Shyplite - Customer Retention Manager  in Shyplite in  Delhi for (1-3) years of experience. Apply Now!

Job Description for Shyplite - Customer Retention Manager  in Shyplite in  Delhi for (1-3) years of experience. Apply Now!