Co-Founder at Shopalyst Technologies Ltd.
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Shopalyst - Head - Business Operations (5-10 yrs)
About the company
Combining data, AI and deep integration with media and e-commerce platforms, Shopalyst connects people with products they love. More than 300 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas.
Job brief :
Shopalyst offers a platform for brands to scale data driven marketing with shoppable ads. With first party purchase intent signals, we help brands leverage digital media with greater effectiveness and efficiency. You will be heading our customer success team who help our customers adopt data-driven marketing at scale.
- Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)
- Analyse data trends and client performance
- Build and Manage operations team
- Provide input for product management and engineering teams
- Minimum of 5 years of relevant experience in Business Operations for a Digital Marketing agency, or media company.
- Experience in stakeholder and client management.
- Excellent communication, analytical and influencing skills.
- Ability to build and manage a team of associates
- Ability to work and succeed in a dynamic, quickly-changing environment.