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22/05 Atique Sheikh
Talent Acquisition Specialist at Shop101

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Shop101 - Head - Logistics & Operations (5-12 yrs)

Mumbai Job Code: 823838

Background to the role:

Shop101 is looking for a Head of Operations and Logistics to oversee successful movement & distribution of products ensuring timely deliveries to customers maintaining high level of accuracy and performance standards.

Responsibilities:

- Would head the logistics and operation function at Shop101

- Work closely with the founders and manage all aspects of Logistics including planning, execution & operations and customer service

- Manage and maintain benchmarks of 3PL partners and streamline the end-to-end fulfilment of orders

- Create strategies to increase delivery percentage, efficiency of operations, speed and reduce shipping cost

- Lead, mentor and motivate the team to deliver as per the expected standards

- Follow and implement industry best practices to fulfil the business needs

- Work collaboratively with cross functional teams to eliminate operational gaps

- Negotiating with 3PL partners and Cost optimization will be one of the main KRAs

- Improving Customer and Partner Experience

- Ensuring compliance as per Logistics guidelines of the company

- Ensuring transport contracts are negotiated and proper agreements are made with concerned partners

- Ensure proper permit serviceability and freight plus other costs are tracked, monitored and targets are achieved

Job Essentials:

- 5+ years of experience in Logistics with an e-commerce organisation

- People Oriented person with drive to achieve results with great negotiating & communication skills

- Master's degree with specialization into SCM preferred

Women-friendly workplace:

Maternity and Paternity Benefits

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