- Taking care of the escalations of top Clients, ensure revert on every email of a client on time by the team. - Ensuring TAT, NDR handling and Account management of clients. - Analyzing each accounts for remittance and bill settlement. - Focus in building new business, increasing customer loyalty, and forging strong relationships with external clients. - Building alliances with Brands along with large distributors, across various product verticals. - Overseeing Complete account management activities at PAN India level. - Handling queries on business association and facilitate onboarding. - Handling Pan India Operations and India Post Operations as well. - Managing Partners to smooth operations and ensuring 100% Connection to be done as per given SLA. - Works closely with other teams to ensure client satisfaction - Manages the delivery of service for assigned accounts. - To achieve the monthly sales targets. - Day to day interaction with clients regarding their business requirements - Meeting client on a regular interval on performance, load increment, relationship building. - Understanding and fulfilling clients requirements. - Analyze data completely i.e. from first mile to last mile. - Work closely with Operations and product teams in order to fulfill clients requirement - Daily follow up in order to getting closure of shipments.

Delhi NCR

Shiprocket - Senior Director - Account Management 

Shiprocket - Senior Director - Account Management  ,Job Description for Shiprocket - Senior Director - Account Management  in Shiprocket in  Delhi NCR for (14-15) years of experience. Apply Now!

Job Description for Shiprocket - Senior Director - Account Management  in Shiprocket in  Delhi NCR for (14-15) years of experience. Apply Now!