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09/10 Jisha Bawa
Senior Manager HR at Shiprocket

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Shiprocket - Program Manager - Transportation & Last Mile Management (2-6 yrs)

Delhi NCR Job Code: 752035

Description of the Role :

- Design, Implement and track KIP's of Courier/3PL & Network Strategy based on rapid scale of built-up with cost efficiencies.

- Completely own & lead new Project/Program initiatives - Design systems & SOP around new initiatives, Pilot & Implementation with continuous KPI Tracking & RoI of the Initiatives.

- Understands work flows of different LMS (Logistics Management System) CRM- s, OMS (order management system), Ticketing Systems & improvise/redesign.

- Should be using Process Mapping tools like, Visio, Bizagi, Process Builders for designing Operational Flows & Layouts.

- Create Last Mile Cost & Performance KPI's with regular monitoring through MIS & Dashboards.

- Use excel / spreadsheets with heavy data for micro level analysis to find defects / inefficiencies / risks basis deep knowledge of Supply Chain business

- Should have a brief understanding of Legal framework for taxes, levies & compliances related to Courier / Transportations / Supply Chain.

- Interact with Vendor's Operations, Technology Teams & Internal Stakeholders of Business/Sales, Line Managers with harmony & aggressive follow up.

Profile Requirements (Skills & Competencies) :

1. Tech Junkie with hands on smartness for using Chat's for communication, spreadsheets, etc

2. Strong people management & inter & intra team communications.

3. Preferably having e-commerce or Fast Growing Startup experience with deep insights into Data, Process, Planning & Scheduling with an Engineering Degree form a Top Engineering College.

4. Strong quantitative, analytical abilities for data simulations, trend analysis to derive intelligent inputs for Order allocations, Courier assignments.

5. A Hustler, who can get things done, with little or no supervision. Should have an Open mind with a - Can Do- attitude.

6. Driven and motivated. Quick learner. Emotional intelligence and maturity beyond years, to work across stakeholders within and outside the organization

Women-friendly workplace:

Maternity and Paternity Benefits

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