18/06 Careers
HR at Shadowfax

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Shadowfax - Manager - Process Excellence - Last Mile (5-7 yrs)

Bangalore Job Code: 710492

- Identify best practices on supply chain operations and work with Product and Business teams on setting up successful implementation in city operations.

- Analyses the problem and come up with solutions to smoothen operations; Contribute towards the achievement of the company & its strategic and operational objectives.

- Exposure to First mile and last mile supply chain management - Knowledge of process design and ecommerce order management systems

- Excellent knowledge of ERP environment and technology

- Collaborate with Sales, Operations and Customer Service teams

- Determine, measure & achieve supply chain KPIs

- Suggest solutions for process improvements

- Identify process bottleneck and implement solutions in a timely manner

- Train, evaluate & improve team skills

- Develop and own a roadmap of initiatives to increase delivery partners

- Analysis of delivery partners metrics to manage delivery performance

- Take ownership of local regulatory requirements

- Provide constructive feedback to team

- Support the hub expansion plan to reach maximum PINCODES

Prerequisites:

- 5+ years experience in logistics management is required in Ecommerce, logistics, courier companies; Good knowledge of Ecommerce business

- Knowledge of Geography of South is must, should be able to understand local language; Should be resourceful & understand local IR issues

- Good team player

Women-friendly workplace:

Maternity and Paternity Benefits

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