Manager - Control Tower - Planning and Escalation management (2 Manager Position) JD - Own and track key operational metrics across supply chain and assets - Work closely with Operations (Warehouse &amp; Linehaul), Planning, Design, Process control, Sales and Last mile &amp; First mile team to ensure smooth operations on a day-to-day basis - Lead the Operations and Sales planning exercise on a weekly and monthly basis to ensure smooth operations - Undertake adhoc and peak planning in coordination with Sales and Operation teams - Resolve Client escalation by conducting RCA in coordination with other teams with respect to Speed, RTO, Breach and other client metrics which is impacting performance - Responsible for attribution of asset reliability metrics and provide visibility to leadership on them - Coordinate with all teams across location to improve handshake processes - Conduct periodic Business performance reviews along with Operations and Sales teams for key accounts Expectation - Engineering degree from a Tier-1 college/ university with good academic track record - 3-6 years of experience in a Control Tower/ Operations/ Supply chain role - Preference for candidates with Logistics/ Ecommerce work experience - Previous experience of handling a minimum of 3+ team members is mandatory - Strong data analysis and problem-solving capabilities - Proficiency in Excel a must - Ability to leverage large datasets to support business decisions by deriving strong insights - Good communication skills for articulation of issues, solutions and collaborating with stakeholders at all levels - Self-starter and willingness to learn more - Good stakeholder management skills Location would be Bangalore

Bangalore

ShadowFax - Manager - Control Tower - Planning/Escalation Management 

ShadowFax - Manager - Control Tower - Planning/Escalation Management  ,Job Description for ShadowFax - Manager - Control Tower - Planning/Escalation Management  in ShadowFax in  Bangalore for (3-10) years of experience. Apply Now!

Job Description for ShadowFax - Manager - Control Tower - Planning/Escalation Management  in ShadowFax in  Bangalore for (3-10) years of experience. Apply Now!