Co-Founder at Big Bang HR Advisors
Views:250 Applications:60 Rec. Actions:Recruiter Actions:7
Service Operations Manager - FMCD (5-12 yrs)
Service Operations Manager
Job Description :
- Monitoring the performance of Repair engineers & Engineers to ensure a productive work environment.
- Plan service operations and procedures.
- Analyzing and tracking key metrics for service and operations of devices.
- Managing Technical sales and service strategy, planning management.
- Customer service and requirement handling management.
- Managing QC technicians for better service
- Excellent interpersonal skills
- Capable of working independently with loads of self-drive.
- Exceptional consumer focus
- Exceptionally self-motivated and directed
- Keen attention to details
- Ability to cope with competing demands and multitasking
- Process Orientation
- Problem-solving abilities and negotiation skills