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15/09 Satish Shetty
Recuirtment Manager at Global Search Firm.

Views:115 Applications:32 Rec. Actions:Recruiter Actions:2

Service Head - Large Appliances/ATM Machines (14-21 yrs)

Mumbai Job Code: 1315078

Role & responsibilities:

- Build and maintain strong client relationships

- Oversee maintenance, cleaning, and repairs of vending machines

- Ensure smooth call flow and completion of call registered of both Service and installation

- Monitoring timely resolution to customer as per organizational standards.

- Periodic review on Performance parameters and ensure monthly high score.

- Train New Service and installations engineers.

- Maintain an efficient spare parts inventory system

- Ensure adequate stock levels & Control inventory-related expenses

- Implement quality control measures

- Maximize Customer Satisfaction score with less Repeat ratio

Preferred candidate profile:

- BE (Mechanical/ Electrical) with 15+ years exp. heading the Service either from Large Appliances / ATM Machines.

Women-friendly workplace:

Maternity and Paternity Benefits

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