Skillset Required: - Black Belt Certified Mandatory - Experience working in Telecom vertical in process transformation or voice process transformation for BPO industry Job Description : - Drive continuous improvement culture through training, co-ordination and implementation of principles of Lean/Six Sigma in day-to-day operations in KPO/BPO - Identifying key opportunity areas and drive improvement initiatives to attain process excellence - Create Lean Six Sigma training decks and supporting documents and artifacts - Ensure SLA adherence for processes in scope - Lead intermediate projects, establishing links between process improvement initiatives and business strategies using Lean Six Sigma and Process Management skills.

Bangalore

Service Delivery Manager - Process Excellence - Black Belt - Telecom Vertical - BPO 

Service Delivery Manager - Process Excellence - Black Belt - Telecom Vertical - BPO  ,Job Description for Service Delivery Manager - Process Excellence - Black Belt - Telecom Vertical - BPO  in Enigma Executive Search in  Bangalore for (8-12) years of experience. Apply Now!

Job Description for Service Delivery Manager - Process Excellence - Black Belt - Telecom Vertical - BPO  in Enigma Executive Search in  Bangalore for (8-12) years of experience. Apply Now!