AVP - Operations and Leadership Hiring at Golden Opportunities Pvt Ltd
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Service Delivery Leader - AML Operations - BPO/KPO (11-16 yrs)
Service delivery Leader - AML Operations
Looking for a dynamic leader from Shared services - captive or 3'rd party with strong relevant handing a large team of 150+ FTEs in AML Operations for Global Banking Giants.
- Should be a domain expert in AML Operations, hands on client management skill.
- Should have played a key role in delivering projects according to clients SLAs and KPIs.
- Should be a Keen contributor in process improvement for the account he / she has been aligned to
- As a SME will also have his part to play in solutioning and Presales function as well.
- Should be possess positive people management skills handling crisis management, conflict management etc.
- Transition experience will be of added advantage
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