Role & Responsibility:  - Responsible for Service & Delivery Management - personalised commerce and consumer engagement business  - Drive all program delivery and account management activities, and manage all account managers servicing the key accounts/partners   - Complete ownership & delivery of the partner care including partner integration, service delivery and partner promotion support  - Manage all marketing related operations - POS material logistics management, visibility at partner outlets, monitoring of outdoor, Delivery of gifts & prizes  - Sets up account management and program management capabilities, priorities, capacity, tools, KPIs and reporting standards  - Overall responsibility for on-time on-budget delivery of product features and extensions into accounts/partners. And overall responsibility for on-going account expansion and profitability  - Ensure strong relationships with various vendors and secure new vendor partnerships  - Responsible for working on cross functional team projects and improving various operational functions/processes

Mumbai

Service & Delivery Lead - Telecom 

Service & Delivery Lead - Telecom  ,Job Description for Service & Delivery Lead - Telecom  in HR Consulting Firm in  Mumbai for (6-10) years of experience. Apply Now!

Job Description for Service & Delivery Lead - Telecom  in HR Consulting Firm in  Mumbai for (6-10) years of experience. Apply Now!