28/11 Minati
HR at Synergy Consultants

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Service Delivery Lead - Procurement Operations - Shared Services Centre (10-17 yrs)

Chandigarh/Punjab Job Code: 769977

Service Delivery Lead - Procurement, Shared Services Centre - Mohali


Key Responsibilities :

- Will be responsible for leading and owning the Procurement operations

- Lead the transaction procurement teams and is responsible for delivering best in class service delivery

- Ensure compliance to organization's policy and procedures in the operation of business functions

- Periodically participate in Governance meetings with the various stakeholders to review current processes and align them with the Global strategy

- Provide thought leadership for successful transaction procurement activity process set up and manage operations for noiseless transition and integrating seamless to the Delivery Center

- Will be responsible to review, design and implement global standardized processes and the associated metrics required to identify performance issues/efficiency opportunities

- Will work with the Transformation Lead to establish a strong Management Information process which will include meaningful information and analysis on business and functional performance in the form of dashboards

- Required to establish strong working relationship with the key stakeholders in Europe and Asia and manage them independently, address their needs and resolve issues / escalations received from them

- Will need to drive a culture of high performance in the teams by setting SMART goals with defined measure of success, differentiating between people and rewarding them based on performance

- Will be responsible for driving talent development program in line with the organization plan including career planning discussions, learning & development through training

Knowledge and Experience :

Essential :

- 10+ years- experience in Procurement operations with ideally 5 years of experience in leading procurement operations function, preferably in a complex, fast paced and matrix and challenging work environment

- Significant experience in leading large delivery teams in a Global Environment. Ensure stabilization of transitioned procurement processes

- Deep function, process, transformation and project management knowledge and experience, high attention to detail

- Deep knowledge of procurement technology

- Change management and communication experience, with multi-functional team management/ collaboration experience

- Quick to identify risks and collaborate with necessary parties to develop risk mitigation plans

- An understanding of shared services/ COE operating models

- Working knowledge of leading practices in shared services

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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