Roles & Responsibilities: - Meeting contractual requirements, SLAs, KPIs for aligned accounts, meeting C-Sat requirements for aligned clients in F&A space - Manage service delivery for P2P and O2C and RTR. - Meeting top line / bottom line targets for aligned account - Providing leadership to the team, talent retention (meeting attrition targets), people capability building - Interaction with clients and handling all escalations - Responsible for establishing Governance structure - Provide strategic inputs to the clients for better operations / restructuring - Farming the existing accounts for additional growth - Ability to pool in resources being internal or external connects during the need for new or existing business - Had driven implementation of RPA, bots and cognitive finance - Experienced in solution defense as Delivery head and ability to make presentation to the existing or prospective clients - Showcase though leadership and bring in new ideas - Responsible for driving operational efficiencies, by performing process transformations / automations /RPA - Support and drive all organization's initiatives viz, quality initiatives, risk and compliance, and HR initiatives etc. - Getting involved and working closely with Presales / Solution team and provide strategic inputs for the new RFPs / expansions - Meeting prospective clients as and when required to show case capability - Contribution to business development for additional business - Meeting Service levels and Driving process improvements - Experience in driving high people engagement index Skills Desired: - In-depth knowledge and appreciation of domain in F&A (P2P/R2R/O2C). - Strong experience in managing transformations - Understanding of revenue accounting, cash accounting, inter company accounting, trial balance, accruals, adjustments, reconciliations, and Fixed Asset Accounting - Understanding of Order to Cash cycle (Cash applications, collections, credits) - Hands-on experience in F&A Delivery in BPO/SSC. - Client management ability - Excellent articulation and communication skills - Superb interpersonal and people management skills - Ability to engage with internal and external stakeholders - Resilience and confidence - Ability to handle large teams (300+) - Creativity and innovativeness - Ensure smooth and transparent communication with customer - Proactively understand and meet customer expectations and ensure high CSAT score. Others: - Flexibility to work in US shift - Years of relevant experience - 15+ years Preferred qualification: - CA or ICWA or both or CPA or ACCA - Certifications in IFRS, Any digital FAO certification Minimum qualifications - Post Graduate in commerce or MBA - Finance - B.Com (H) If interested, kindly help me with your Resume mentioning the following details: Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period:

Bangalore

Hyderabad

Service Delivery Lead - Finance & Accounts Operations - BPO 

Service Delivery Lead - Finance & Accounts Operations - BPO  ,Job Description for Service Delivery Lead - Finance & Accounts Operations - BPO  in Stalwart Management Consulting in  Bangalore Hyderabad for (15-25) years of experience. Apply Now!

Job Description for Service Delivery Lead - Finance & Accounts Operations - BPO  in Stalwart Management Consulting in  Bangalore Hyderabad for (15-25) years of experience. Apply Now!