Senior Vice President/Director - Product Finance & Data Innovation Change Management

- Professional Qualifications : Minimum of 15 years- experience of setting up large technology-oriented scale centre of excellence comprising of 100+ team size. Minimum of 10 years of experience managing large ERP projects with multiple interfaces involved and/or two large-scale full life cycle implementations. Has worked in Agile delivery ecosystem. Proven experience in people, risk and change management.

- Proven experience working across multiple geographies in rapidly changing environment.

- Strong programme management skills with emphasis on building effective teams, experience with Agile deliveries preferred. Strong track record of delivering major data programs. Business and technical data leadership.

- Setting up a large ERP support team in Bangalore

- Successful operationalization of the new ERP centre of excellence (CoE) including the governance processes,CoE framework, best practices, methods, tools and accelerators in line with banks delivery methodology.

- Creation of a harmonious working environment, minimalising impact of churn on the ongoing operational performance.

- Building and delivering a strategy that ensures resources, business alignment, support processes, risks and costs are appropriately managed

- Proficient in workforce management practises: Supporting resource growth, capacity planning, attrition management so that the deliverables are met.

- Training and development: identifying needs and issues, defining interventions with L&D specialists, evaluating outcomes and cross training the resources

- Working as primary contact person who will interface with the management / business on all ERP related engagements

- Providing guidance and leadership to enforce defined standard governance practices around incident/problem management processes, change control processes, and minor enhancement requests

- Proactively handling problems and making decisions based on the understanding of critical issues and priorities

- Providing guidance and direction on ERP future roadmap to align with IT Architecture roadmap

- Leading the build,test and deployment teams for the Country Roll Out from India to meet the agreed milestones of the country deployment plan

- Manage, develop and sustain effective working relationship with the multiple stakeholders across ERP.

- Contribute to the strategic development, direction, planning and execution of the programme.

- Play a key role in ensuring that change initiatives meet objectives on time and on budget.

- Define, Create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance.

- Provide direct support and coaching to all levels of managers and supervisors throughout the transformation journey.

- Support project teams in integrating change management activities throughout their project plans.

- Ensure group standards are maintained with the correct level of due diligence and control considered as part of programme documentation

- Help support standardisation across different Aspire Group Programmes, connecting ERP with other key initiatives.

- The Data Program element of the role would lead the data offshore data acquisition strategy with specific responsibilities for data sourcing deliver and the overall architecture.

Data Sourcing Delivery :

- Validate Data Sourcing roadmap, develop detailed plan and track milestone delivery

- Ensure adequate skilled resources are available to deliver the plan

- Implement regular status reporting and escalation channels for significant issues or delays

- Ensure appropriate controls are developed to validate data integrity

- Facilitate issue resolution

- Establish project governance

- Manage project budget

Data Architecture :

- Define and implement effective data solutions to store and retrieve relevant data in a timely manner

- Ensure data modelling standards comply with internal guidelines and established industry best practice

- Ensure datastore implementation complies with internal and external regulations

- Design resiliency solutions that achieve user requirements

- Oversee the migration of data from legacy systems to new solutions

- Monitor the system performance by performing regular tests, troubleshooting and integrating new features

- Recommend solutions to improve new and existing database systems

- ASPIRE is a multi-year strategic investment programme to transform GCFO into a modern, globally-consistent organisation with skills, capabilities and jobs that match competitor banks.

- The programme is responsible to develop and implement the GCFO strategy to deliver the GCFO Change agenda and ASPIRE programme (> $400m investment) into the bank and ensure the target business benefits (>$150m/yr) are realised.

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