Senior Vice President - Digital Sales - D2C Business

Job Title : SVP-Digital Sales - D2C Business

Function / Department : Digital Sales

Department Head : Digital Business Head

Reporting Manager : Digital Business Head

Reportees to the role : Multiple

Purpose of the Role: Responsible for identifying and making new D2C capabilities and deliver business numbers and profitability, responsible for segment growth, customer acquisition.

Key Responsibilities:

- Lead the digital innovation, digital development for direct to customer channel and products

- Lead digital sourcing, capability building and deliver business objectives

- Customer delight through digital interventions.

- Cost Savings through digital processes.

- Manage teams across marketing, call centre and product

- Define digital roadmap that aligns with the company strategy and market opportunities

- Manage ideas, products, features from planning stages through implementation and continue with future developments with complete ownership

- Overseeing new product development, credit policies and processes and digital sourcing within the organization

- Work and coordinate with IT, engineering, analytics, other functional and business leaders to define, estimate and prioritize the work effort

Expertise required/ Domain Knowledge: Prior Banking / NBFC experience primarily in a leadership role into managing the Digital Lending role.

No. of years of relevant experience: 12 - 18 years of experience in finance with 3-5 years in Digital lending preferably

Any specific specialization/education: Tech/MBA/ post graduate degree preferably from Tier-1 institute