Senior Trainer - Sales & Service - AgTech Firm

Our client is a leading Agtech company in India

Position: Sr. Trainer - Sales & Service

Job Location: Pune

Critical Competencies

- Planning & Decision Making

- Customer Focus

- Analytical thinking

- Time & people management

- Ability to multi-task

- Coaching & Monitoring

- Communication, planning, self-driven, learnability

Roles & Responsibilities

- Conduct Product/ Process training

- Conduct Soft skills training

- Conduct Team motivation meeting

- To create awareness about top queries, complaints, and requests

- Daily briefing on updates/ issues/ learnings

- To create awareness about top queries, complaints, and requests by activities

- Employee engagement

- Cross-functional meets

- Reporting on FAP/OJT/Throughput