Senior Technical Program Manager - eCommerce/B2C Firm

We are looking for a Product Manager for Supply Chain vertical of a flagship digital commerce venture of an Indian multinational conglomerate, having a unique omni-channel marketplace model. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Electronics and Luxury.

KEY OBJECTIVE OF THE JOB :

The Program Manager oversees the planning, implementation, and tracking of a specific short-term Program which has a beginning, an end and specified deliverables. There are several parallel Programs running each having challenges on priorities, meeting timelines, budgets etc.

MAJOR DELIVERABLE :

Plan the Program :

- Define the scope of the Program in collaboration with Product Managers and Business users

- Create a detailed work plan which identifies and sequences the activities needed to successfully complete the Program

- Work with vendors to ensure availability of the resources (time, money, equipment, etc) required to complete the Program

- Develop a schedule for Program completion that effectively allocates the resources to the activities

- Review the Program schedule with senior management and all other staff that will be affected by the Program activities, provide regular updates; revise the schedule as required

- Determine the objectives and measures upon which the Program will be evaluated at its completion

- Evaluate the outcomes of the Program as established during the planning phase

Vendor Management :

- Audit vendor timesheets and resource allocations regularly to identify outliers.

- Ensure proper information flow to vendors

- Act as bridge among business users, product managers and vendors

Control the Program :

- Write reports on the Program for management

- Communicate with business users

- Monitor and control all budgeted Program expenditures

- Provide assistance to finance team on audit queries

EXPERIENCE / SKILLS :

- Proven Program management abilities using Agile (Scrum, Sprints, Story Pointing) / Waterfall methodologies & tools like JIRA

- Proven skills with MS office tools

- Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

- Excellent problem solver and effective communicator

- Excellent Organizer : Set priorities, develop a work schedule, monitor progress towards goals, and track