Location : Hyderabad

Experience : 4 - 6 Years

Function : Human Resources

Vacancy : 1

Job Description :

Job Roles:

- To develop and deliver innovative English and product based training programs, self-learning tools and activities, to raise the bar for English and product knowledge for operational staff.

- Perform training needs assessments for staff at all levels and create and deliver training and skills development solutions to raise performance standards.

- Conduct quality assurance monitoring and evaluation to ensure training effectiveness across own training activities, measuring the tangible impact of training conducted.

- Ensure that all training documentation remains up to date and relevant to internal and client needs.

- Work closely with the central training function to implement business-wide training initiatives, share best practices and to support other locations as and when required. To plan and execute a diverse program that meets individual learner needs.

- Training New Hires on Product and Language.

- Conducting need based training for existing employees

Skills required:

- Prior experience with soft skills training

- Excellent written and verbal communication skills

- Excellent knowledge of Soft Skills and Grammar

- Ability to explain concepts in a simple and understandable manner.

- Ability to inspire, engage and educate through highly effective training delivery

- Good people management skills.

- Ability to identify training needs and monitor the learning life cycle

- Ability to assess training need analysis.

- Broad-based knowledge of training methodology.

- Gaming or Tech. knowledge a huge plus.

Eligibility:

- 4 to 6 years of experience in soft skills training or in the field of coaching / training

- Candidate must have a flair for Training/Teaching, proven through past track record

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