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05/09 Muskaan
Senior HR Executive at ANRI FS Private Limited

Views:91 Applications:20 Rec. Actions:Recruiter Actions:8

Senior Role - Solutioning - Contact Center (14-20 yrs)

Noida Job Code: 1150200

- Responsible for overall Bid-Lifecycle (Solution Ownership, Bid Management, and Collateral Preparation) with efficient coordination between internal stakeholders: Sales, Delivery, Finance, and Product teams

- Responsible for creating, writing, reviewing, and proofreading proposals, responses, and client presentations for quality, cohesiveness of win themes, accuracy of content

- Understand Resource Sizing, Commercial Engineering, Business Case Creation, and curate Customer Case Studies

- Support the sales and GTM with lead qualification, presentations, proposals, sales strategies, and competitive information to provide impactful sales support

- Create marketing assets to support go-to-market plan - website content, product brochures, white papers, competitive value propositions, etc.

- Preparing sales-based pitches and POCs for customers across the globe including providing roadmaps and solution

- Develop/maintain technical and business knowledge of industry directions and trends, new service offerings

Qualifications and Experience:


- Degree in Sciences/Mathematics/Commerce/Finance/Business Management

- Post Graduate Diploma in Management/Marketing/Finance

- Excellent skills in MS Office (PowerPoint/Word/Excel)

- Minimum 8-10 years of experience in solution architecting with BPO or Contact Centre

- Extensive and deep understanding of contact centre services, CXM offerings

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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