07/06 Aarti Sharma
HR at Impeccable

Views:512 Applications:68 Rec. Actions:Recruiter Actions:0

Senior Role - Phone Banking (6-18 yrs)

Bangalore Job Code: 706547

- Experience in handling inbound calls, query resolving.

- Ensuring that the team can ensure error-free resolution of queries

- Adherence to guidelines.

- Ensuring adherence to Service Level (SL) and abandon targets on inbound calls

- Reduction in number of audit irregularities & timely rectification

- Co-ordination and follow-up with stake-holders

- Also handling complaints against team

- Ensuring timely launch of new activities/processes as decided by business teams.

Women-friendly workplace:

Maternity and Paternity Benefits

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