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09/02 Rachita
HR at Black Turtle

Views:2281 Applications:129 Rec. Actions:Recruiter Actions:28

Senior Role - Operational/Process Excellence - Black Belt - BFS (12-16 yrs)

Chennai/Hyderabad Job Code: 663007

Operational/Process Excellence - Black Belt Btech Plus MBA


Mandatory Skills : 

- Graduate mandatory - preferably Engineering background.

- Six Sigma Green Belt certification. / Six Sigma Black Belt trained

- Understanding and working knowledge of SDLC

- Quality background (Six Sigma, ITIL, COPC, TQM, CQI, ISO etc) with implementation experience

- >8 years of overall experience.

- Strong communication and interpersonal skills

- Candidate should be substantial on development, maintenance and testing not in support OPEX role

- Banking domain exposure - Formal / Informal

- Dynamic individual with high energy, inclination and skill to drive change in business

Responsibilities : 

 Strategic Initiatives:

- Participate in strategic initiatives of the OPEX / LOB org basis skills & interest

- Initiatives inclusive of (but not limited to)

- Domain & Technical Skill enhancement

- Industry wide methodologies and practices (Estimation, Agile, ITIL etc)

- Metrics Enhancement

- Stakeholder Management:

- Connect with relevant stakeholders on a regular basis;

- Promptly address any process gaps and stakeholder priorities

- Gain a seat on the table and insure participation on key initiatives of the LOB assigned

Continuous Process Improvement:

- Identify and mentor improvement projects

- Identify and mentor Risk, Customer Experience & Business impact projects

- Identify and mentor cost efficiency projects

- Drive ideation and execution of ideas

- Support & promote Innovation

 Process Governance:

- Understand the end to end process flow

- Ensure process maps and workflows are in place and validated regularly

- Own the validity & accuracy of data and information available in BPM

- Identify and mentor top down improvement projects basis Process Governance reviews

 Metrics Management:

- Ensure metrics & reporting activities are seamless

- Review Data Collection Plan for any gaps

- Random audit on metrics in Service Management tool vs. Metrics Reporting tool to identify and curb any improvement opportunities / inefficiencies

- Drill down on any CTQ slippages

- Drive metrics aligned towards business outcomes.

Requirements:

Desired Skills : 

- Knowledge of SAS JMP.

- Black Belt Certification preferred.

- Post Graduation would be an added advantage.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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