Senior Role - Learning & Development - Insurance

Management Development

- Establish the leadership development strategy aligned with the organization's business strategy and the broader learning and development strategy.

- Drive leadership culture by stratifying and overseeing the development, execution and evaluation of system-wide leadership development, to continuously improve the leadership culture, business outcomes and organizational performance.

- Partner with Human Resources Leadership Team (HRLT) and Business / Functional leaders to build a comprehensive leadership development strategy and operational plan that enables creation of a high-performance organization.

- Develop an integrated leadership development curriculum that accomplishes desired leadership capability at all levels.

- Execute the leadership development strategy through a blend of formal classroom learning, online, coaching/mentoring, on-the-job development and other innovative practices.

- Determine Max BUPA leadership capabilities / competencies in partnership with senior leaders and the Human Resources Leadership Team.

- Assess organization to determine leadership strengths and gaps.

- Ensure training programs are effective by evaluating system-wide quality, results and current learning strategies.

- Collaborate with HR Business Partners and Staffing team to ensure that leadership development processes and programs are embedded and practiced.

- Research, evaluate, and leverage best practices of other organizations to expand the quality and accessibility of leadership development to target audiences.

- Develop and recommend budgets and control expenditures within approved budget objectives.

- Manage key vendor relationships for programs including material, invoices and related contractual commitments.

Talent Management

- Partner with CHRO to create the integrated talent management framework for Max BUPA

- Ensure successful implementation of the model

- Implement a robust governance model to track and share progress

- Create a platform for ongoing employee conversations with supervisors around aspirations, careers and engagement

Employee Engagement

- Leading culture, change and engagement efforts in support of the strategic initiative.

- Drive Max BUPA employee engagement efforts including analysis and reporting of annual engagement and Pulse check survey results, action plan development, and change initiatives

- Leverage existing resources and policies to develop campaigns and programs designed to improve job sustainability

a. Training mandays

b. Coverage

c. Budget utilization

d. Cost optimization

e. Training feedback

f. Business impact

g. Succession planning

Internal movements

Key Relationships (Internal / External)

(Mention the set of key internal and external stakeholders)

- Enable employee engagement, employee on-boarding, and internal communication through line managers and centrally run initiatives

- Foster a culture of a great workplace facilitating employee performance, productivity and retention

- Help design and execute Transformation / Organization Development Initiatives including defining goal, content and methodology (via Webcasts, Employee Town Halls and other platforms )

- Highlight employer brand in market place through participation in - best employer surveys-, and Advertorials

Internal communication

- Anchor the internal employee communication framework

- Partner with Marketing in communicating the company strategy across the organization

- Creating and executing the CEO communication model (Webcast platform)

- Designing and executing large structural changes impacting employees eg. Vision, Mission, Values

Preferred Skill Set

(Describe the nature and level of key skill required\preferred to perform the jobs e.g. interpersonal skills, problem solving ability and business expertise)

- Experience working with outside vendors and top-tier universities in crafting org-specific leadership development experiences

- Project Management skills and the ability to manage multiple simultaneous tasks / projects with minimal supervision.

- Experience working directly with top-tier executives on development initiatives

- Sharp strategic orientation with long term thinking

- Analytical skills & process orientation

- Strong presentation & communication skills

- Strong relationship, networking & negotiation skills

- Ability to think creatively

- Networked externally

Minimum Qualification Minimum Experience

- Master of Business Administration or Equivalent Degree

- Certification in leadership assessments, psychometrics, and development tools with experience in identifying high potential leaders